Coaching
It can be lonely to be a Customer Marketer or Community Manager. You’re often the only person in your organization with that role so it’s hard to find people to learn from and collaborate with. That’s where I come in. I can be your sounding board, while also coaching your skills and career growth.
Coaching Services
Six-Hour Packages
Ongoing support for your growth and development.
Examples:
You want continuing advice about your community or customer marketing programs and ideas. (Especially if you’re new in your role or on a team of one.)
You’re keen to grow your customer marketing or community program more broadly and want accountability.
You’re ready to develop your career skills over the course of several months but aren’t sure where to start.
Questions?
Book a short consultation to see if coaching is the right option for you.
(TIP: You may be able to tap into your company’s Professional Development or Learning funds to pay for your coaching plan.)
Ad-Hoc Sessions
Perfect for when you just need a bit of help from time-to-time.
Examples:
You want a sanity-check of your plans or just need to bounce ideas off of someone who understands customer marketing and communities.
You’re tackling a specific customer engagement-related problem and looking for clear on-topic advice.
You’re struggling with the best way to measure the success of your program.
You need to practice an important presentation and get feedback.
Example topics for either coaching option:
How to get buy-in from your leaders – including building strong presentations and delivering them clearly
How to build trust across the organization (especially with the customer success team)
Building attribution models to measure the impact of your programs
Guidance on where you should focus next
The list goes on…these are just to get you thinking!